Conflict Resolution and Mediation Skills (Second Edition)

Litigation, though seemingly ordinary, can be a brutal and peculiar beast. While it promises justice and retribution, once invoked, it becomes difficult for disputing parties to withdraw unscathed. Relationships are marred, animosity deepens, and disputes remain unresolved, resulting in losses and potential financial ruin. To escape the pitfalls of litigation, parties can turn to mediation as an alternative. Mediation acts as a white knight, fostering win-win or even multi-win resolutions. This book introduces the essential legal knowledge and skills needed for mediation, encouraging wider participation in professional mediation. By reducing the burden of litigation and its negative consequences, a harmonious society can be fostered, embodying the ideal of "valuing harmony." The second edition includes additional chapters addressing the arrangement of mediation meetings, exploring mediation ethics, supplementing legal knowledge on drafting settlement agreements, and introducing the "Apology Ordinance" and the concept of "confidentiality" in mediation for readers' reference.